General
Is Expedreview free?
Expedreview is always completely free for clients who can leave reviews and create expeditions (if they do not already exist).
Guides can create, claim and manage their expedition listings for free with full access to unlimited information on each listing for a limited time.
What is the reason for creating Expedreview?
We're glad you asked. We are climbers ourselves and we want to ensure that great guides shine and safety remains paramount.
Whilst testimonials on Guide websites are a great indicator, we feel it is best to have reviews listed on a neutral third party platform like our own.
It is also a great opportunity for local operators to be able to be noticed in a very crowded marketplace with large international operators.
Do you have updates planned for Expedreview?
YES! We are constantly pushing out new updates and features.
We have a long list of great new features we’re sure you’ll love and we cannot wait to get them up and running!
I would like to be involved in Expedreview as an investor or employee.
We appreciate the support! Please message us by tapping that HELP button in the bottom right.
Guides
How long do Expedition listings last for?
All expeditions added by a guide will be on our directory forever.
Expeditions do not expire and guides do not have to pay to add expeditions.
It is free to add as many expeditions as you like.
How do I get my Expeds Featured on the Homepage?
Please contact support from the Dashboard to discuss available options.
How do I get my Business Featured on the Homepage?
Please contact support from the Dashboard to discuss available options.
I set my account up as a client and I need to change it to a guide (or visa versa)?
Please go to your dashboard and click on the CONTACT SUPPORT button.
How do I add an image gallery to my Exped?
When you submit your listing you can add a selection of images at the bottom of the form.
We recommend at least 4 of your best images from your images to really help sell it.
You can add one large image as an alternative.
Some of my expeditions are already listed, how do I claim them?
If you are signed up as a registered guide, any existing expeditions assigned to you will automatically be claimed to your account.
If you are not signed up yet and see your expeds listed, what are you waiting for? Its free! 🙂
My business address is not showing up when I type it into the Google Address Search box?
Just add the nearest town and then let us know via the CONTACT SUPPORT button in your dashboard.
I want to add an ABOUT US section and SOCIAL MEDIA LINKS to my expeditions, how can I do this?
Easy! Just go to your DASHBOARD, select UPDATE PROFILE and add the social links in their corresponding fields and information about your company in the ABOUT section.
They will then automatically show up on all your listed Expeditions.
When I add an exped it is sometimes slow to save/upload, why is this?
Please make sure the photos and images you upload of your expedition are of a reasonable file size, this means no more then 500kb per image.
Visual quality is still high at 500kb. It will also make for a better experience for the clients viewing your expeds as the images will load faster.
We will soon implement an improved image uploader which will ensure only optimised files can be uploaded.
Clients
I set my account up as a client and I need to change it to a guide (or visa versa)?
Please go to your dashboard and click on the CONTACT SUPPORT button.
What does 'Verified Review' mean under each Review?
We use AI (Artificial Intelligence) to identify and remove probable fake reviews.
Any reviews which pass our AI engine are also assessed by humans to ensure they are real.
I want to review an exped but cannot find it on your site, what do I do?
Once logged in, simply click ADD EXPED, fill out the few basic details, add your review and we will then add in all the details.
If you can add a link to the expedition you have been on from your guide’s website, this will help us ensure all the correct details are added.
Still need help?
If you have any queries please tap the HELP button on the bottom right.
